Community Outreach

 

Despite the disruption and uncertainty related to coronavirus (COVID-19), please be assured that we are here and ready to support your needs. The health and safety of our employees, customers and communities are our primary concern. Our community outreach is dedicated to providing information to keep you apprised of available resources to support your health and safety.


Valuing Our Customers

Your health and safety are important to us! This video includes taking appropriate measures to safeguard not only our well-being and our loved ones, but also our communities.

Our Employees, Our Heroes

Not all heroes wear capes. In the midst of the coronavirus pandemic, our heroes are our interpreters, customer service representatives, service delivery, administrative support staff and tech support teams. Our employees are committed to providing the best possible service by going above and beyond. Connecting you to your family, friends and colleagues is a top priority. Thank you for appreciating our employees as much as we do.


Work from Home

As our world strives to prevent the spread of COVID-19, there is an unprecedented shift in working patterns that can present challenges and opportunities. If you are transitioning to work from home, we are here to ensure your communication access needs are met.

Supporting our Community

Your health and safety are important to us! We believe each of us has a civic duty to share information on how we can minimize the impact of COVID-19. We believe each of us has a civic duty to share information on how we can minimize the impact of COVID-19 for our health, our loved ones and our community. We encourage you to check out the guidelines to protect yourself, your family and your community.


Resources

FAQs

ZVRS and Purple VRS are and will remain open!
911 remains fully operational 24 hours/7days a week. If you have an emergency call 911!
Yes. We are still providing installation support as needed.
Simply call the conference line through VRS and give the video interpreter the bridge number and/or any access codes required to join the meeting.
Many broadband and telephone service providers have agreed as a pledge to NOT terminate service. For more information: www.fcc.gov/keep-americans-connected.
Yes, we have increased capacity to support your needs.
You may use our service to connect with a video interpreter by dialing around to ZVRS or Purple video interpreter. The dial around number to ZVRS and Purple Communication are provided below:

Purple VRS Numbers
English VRS- 877.467.4877
Spanish VRS-877.467.4875

ZVRS Numbers
English VRS-888.888.1116
Spanish VRS: 866.710.4652

Yes. The FCC granted a rule waiver removing the 28-day limit. You can still place VRS calls to the United States. The rule waiver is good until May 15, 2020.

Contact Us

 

ZVRS

COVID-19 Support

Purple

COVID-19 Support