Customer Care

Technical Support

Technical Support is our elite team of expertly trained problem solvers. We are dedicated to being knowledgeable on all of the Z products and services, providing a valuable service in a way that is only available at The Z™. We are the best technical support team in the video relay industry!

We address issues ranging from why a customer’s 800 Number is not functioning normally to helping an IT person set up a Z-150 behind a company firewall. We strive to get things solved quickly and efficiently, as well as helping to maintain customer relationships with our positive attitudes and patience.

Not only do we provide troubleshooting, we are also able to meet your unique communication needs. All Technical Support team members use ASL and are able to interact with customers ranging from home users to IT professionals.

BVS has the videophone and firewall solution for corporate, government and medical fields. Click here to learn more!