Customer Care

Untitled Document

Will I need to modify my router configuration to use Z-Ojo?

No, it doesn't need to be modified, because Z-Ojo has a built-in connection called Z Connect.

Can the contacts in my old Ojo from another VRS provider be transferred to my Z-Ojo?

No. Because your old Ojo is from another provider, the contacts cannot be transferred. However, adding your old Ojo contacts to your new Z-Ojo is easy with My Contacts! My Contacts allows you to add and update contacts quickly online to be uploaded to your Z-Ojo!

NOTE: All Z videophones use the same ZVRS customer database, so contacts are automatically transferred if you change from one Z phone to another or have multiple Z phones.

Can I connect a headset to my Z-Ojo to use for VCO Plus calls?

Yes. One option is the Clarity CE30 Neckloop Amplifier, which is available online through The Z™ Store: http://www.zstoreonline.com/Clarity_CE30_Neckloop_p/uhc-ce30.htm

Another option is the Tec Ear T-Link device. The Z™ does not sell this product.
Please refer to the links below to view and purchase:

T-Link Phone Headset
http://www.tecear.com/TLink.htm
NoiZfree-Mobile Phone Headset
http://www.tecear.com/Noizfree_Mobile.htm
ClearSounds CLA7v2 Powered Neck Loop
http://www.tecear.com/CLA7v2_Powered_Neck_Loop.htm
Geemarc CLA7 tLOOP Powered Neck Loop
http://www.tecear.com/CLA7_Neck_Loop.htm

When someone is leaving a message can they see me?

No.When someone is leaving a message on your Z-Ojo, they will see a message screen letting them know it’s recording. They cannot see you.


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